Welcome to Z-Image (accessible at zimage.run), an AI-powered image and media generation service. This Privacy Policy explains how we collect, use, disclose, process, store, and protect information when you access or use the Service.
Last Updated: December 25, 2025
We may collect the following categories of information.
This may include:
We use this information to create and manage accounts, authenticate users, provide customer support, communicate with you, and administer the Service.
This may include:
We may process this information to operate and deliver the Service, troubleshoot issues, review abuse, enforce our policies, investigate complaints, comply with legal obligations, and maintain the security and integrity of the platform.
We may also use aggregated or de-identified information for analytics, service administration, and product improvement. We do not use your generated content for marketing without your consent.
This may include:
We use this information for service operation, fraud detection, abuse prevention, analytics, debugging, rate limiting, performance monitoring, and security review.
If you purchase paid features, we and our payment providers may process:
Payment processing is handled by third-party payment providers. We do not store full payment card numbers on our own systems.
We may use cookies, local storage, and similar technologies to:
We may use collected information to:
We may temporarily process, cache, host, transmit, store, review, or retain prompts, uploads, outputs, generated media, links, and related metadata as necessary to operate, secure, support, moderate, investigate, enforce, and improve the Service.
We do not guarantee:
Prompts, uploaded files, generated outputs, hosted media, links, and related records may be removed, disabled, expire, or be deleted at any time, with or without notice, including for operational, security, legal, policy-enforcement, abuse-prevention, storage-management, or business reasons.
Content that violates our Terms or that we believe poses safety, abuse, reputational, or legal risk may be removed immediately and without prior notice.
You are responsible for keeping your own copies of any content you wish to retain.
Generated images, videos, hosted media files, delivery links, share links, and related account records may be available only for a limited period determined by us. Such materials may become unavailable automatically and without notice.
We use third-party infrastructure and service providers, which may include object storage, content delivery, database hosting, authentication, analytics, and payment processors.
We implement reasonable administrative, technical, and organizational safeguards intended to protect information. However, no method of transmission over the Internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security.
We may share information:
We do not sell your personal information in exchange for money. We also do not use your generated content for public marketing without your consent.
Depending on where you live and subject to applicable law, you may have rights to:
To make a request, contact us at support@zimage.run. We may need to verify your identity before fulfilling a request, and we may decline or limit requests where permitted by law.
If you delete your account or request deletion, we may delete or de-identify associated account information and business content within a period we determine is appropriate for service operations.
We may retain certain records for a longer period where necessary for:
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13 for ordinary use of the Service.
The Service may not be used to create, upload, request, store, or distribute sexualized, exploitative, nude, or otherwise abusive content involving actual or apparent minors. If we become aware of such content or related misuse, we may remove it immediately, restrict access, terminate accounts, preserve relevant records, and take any action we consider appropriate, including reporting where required or appropriate by law.
If you believe a child has provided us with personal information in violation of this Policy, contact us at support@zimage.run.
Your information may be processed in countries other than the country in which you reside, including countries where our vendors or infrastructure providers operate. By using the Service, you understand that information may be transferred to and processed in such locations, subject to applicable law.
We may update this Privacy Policy from time to time. The updated version becomes effective when posted unless we state otherwise. Your continued use of the Service after an updated version is posted means you accept the updated Policy.
For privacy questions or requests, contact:
Website: zimage.run
Email: support@zimage.run
By using Z-Image, you acknowledge that you have read and understood this Privacy Policy.